The Bauer Media Group collects personal data in a number of ways, such as, when you give us a paper form to subscribe to a magazine, enter a competition, exhibit at an event or provide details at an event or when you interact with us via a website, mobile app or other digital services (“Services”). You can also visit the Royal Mail website for the most up to date information available regarding any potential delays. Unfortunately this may result in increased waiting times. Please be aware that on such occasions we also experience increased volumes of calls and e-mails into our Customer Services Centre. Even if weather in your area is not impacted, your magazine may be if it is distributed from an affected area. If after 5 days you are yet to receive your issue, you can request a replacement issue or a subscription extension by contacting us on can be caused by a number of factors including postal delays or adverse weather conditions. If we are aware of any potential delivery delays we will send an email to all affected subscribers informing them of the delay We therefore ask that you please allow an extra 5 days for delivery before contacting us. BEST CROSSWORDS IN NEWSTAND MAGAZINE HOW TOStill have a question? Click here for details of how to get in touch.Īlthough we will do our utmost to ensure that your magazine is delivered around the same time it is available in the shops it is possible, on some occasions, it may be unavoidably delayed. If you are already a user, log on with the below link. You can check the status of your subscription and manage your account by using our online self-service tool. This number is really important, make a note of it!įor UK print subscriptions: The first issue you receive will arrive within 21-28 working days.įor Overseas print subscriptions: Please click here for delivery information.įor digital & package subscriptions: Please go to: for more information on how to access your digital magazine. It will provide a unique customer number.It will confirm the details of your purchase.Once the order has been processed, an e-mail confirmation will be sent to you as well (usually within 24 hours): BEST CROSSWORDS IN NEWSTAND MAGAZINE DOWNLOADWe will send you an e-mail acknowledging your purchase and if you have bought a digital or package subscription this will also contain download instructions.
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